Friday, June 13, 2014

Final Report

So in my syllabus it had a bunch of topics that I had to cover that I really neglected to because I was terrible at documenting during this trip. So to be the best procrastinator ever I put them all in this last post. Before I start with that though I would like to say that going to Vietnam was definitely the best and smartest decision I have ever made in my life. I have seen such a beautiful country, been introduced to the kindest culture, eaten literally the best food I have had in my entire life (cheese), and met the most interesting funny and wonderful people.

That being said, time for the nitty-gritty, need to do to get credit stuff.

Professionalism and Ethics:
        From visiting the companies it was clear that there was a difference between how American and Vietnamese companies run; however, it does vary depending on the type of company. As far as professionalism is concerned there was little difference between the ways the two countries handle themselves. It is customary to shake hands and have involved discussions. Though, in American culture it is common to be more direct while in Vietnam it is customary to wait for the other party is finished before speaking. As far as professionalism is concerned, it is more important for Vietnamese to be polite than firm as it is in American businesses. The hiring process also varies. In Vietnam, hiring for lower level jobs can be as simple as posting a sign on a fence, while in the States there is usually a more stringent process.
       In day to day business customs the average work day tends to be longer for the Vietnamese. The majority of the work force in the country is lower class so they have to travel and be away from their families for sometimes months while in America this is not as common. Also employee turnover rate in these types of jobs is much higher in Vietnam than in the United States.  Also since much of the population is desperate for employment, Vietnamese companies can ask more of their employees and not pay them what American workers would consider fair compensation. There is also a custom for people to nap at times during their shifts in Vietnam which is something American workers do not have but would probably love.

International Education:

       As far as engineering is concerned there does not appear be a need for international education. From the Vietnamese companies we visited there did not seem to be any international influence on the work they were doing. In these businesses it did not seem as important for their engineers to more about international engineering, rather they would take the time to educate their engineers about what they will specifically need to do for their job. It was not as important that they be hired having a broad range of engineering knowledge since usually the company they went to planned to teach them everything they needed to be successful, and in some cases safe after they were hired.
        Engineering is very practical and since it is mostly mathematics and physics, it can be translated easily across cultures and countries. Business was a little bit of a different story. Of course the basics of economies and the mathematics that goes along with business can be learned easily, but it can be hard to teach students about the cultural nuances that affect business depending on the country. For example, when visiting the technical design company Glass Egg, we learned that the Japanese clients of the company would only do business with people born Japanese, which changed the company’s business practices that they used with other international clients. Thus, if students wish to work with an international client base or work in a country other than their native one, it is important for them to be up to date on the other countries business practices.

Continuing Education:

          As mentioned in the previous section, much of the specific education needed for the technical jobs done by the employees is learned after they are hired. Usually they require a basic education before entering the job and then once they are hired the company will educate them in what they want them to be able to do. This was demonstrated in two different companies in two different types of work settings. At the technology driven Glass Egg the team looked for artists and then taught them technical engineering, saying that for their business it was more important for someone to have artistic ability since that, unlike technical engineering skills, could not be taught. The other company was the Saigon Newport Corporation, in which they hired employees with a basic education background and then sent them to school so they could learn how to properly operate and fix the machinery so that they could perform their jobs safely.
         Since Vietnam is a continually expanding country the knowledge gained by these employees is very important for their futures in the working world. Though some of the skills they learn are very specific they can be easily expanded upon and apply to other jobs in different companies in the nation. Since the turnover rate for the average Vietnamese country is rather high compared to other global powers, these skills can be very useful in getting these employees work if they let go or leave a position.

Social Environment:

            For the average worker, their working and personal lives are usually separate. The Vietnamese culture and people place a heavy emphasis on family, thus much of the peoples’ personal lives have a heavy familial influence. Since many people have to travel far for employment they go to work to work and focus on little else. Many of the population that have lower paying blue collar jobs they spend much of their time during the day is centered around their job and have little energy to do anything else when outside of their jobs.
          Vietnam is currently situated in a delicate situation with its surrounding nations, and therefore global news, or at least that in their area of the world is very important to the people. The people have a strong sense of patriotism and therefore have a vested interest in what is happening to their country in relation to nations. They do report global news from many regions, but in times like they are experiencing now, with the anti-china riots that were occurring in the country during our plus 3 trip, they do tend to focus on domestic news.
           On a different note, the youth and younger citizens of the country are very involved with global entertainment, music especially. Much of the popular music in the nation is the same as it is in the western hemisphere, so it made it very easy to connect to the Vietnamese people that I met on the trip that were similar to me in age.

Functioning in Teams:

            For me, communication is very important when working with a team. Much of my work experience involves working with lots of people with different opinions at the same time. From this trip I learned that dealing with this type of difference in a professional conflict is no different. At times it can be difficult to connect to people with different people since they place a higher importance on or like to talk about things that you may not understand or find relatively interesting, to illustrate, many of the engineers on the trip loved to talk about physics in their free time and to be honest science gives me hives, but it is important to try and relate to their interests or at least listen to what they have to say so in the end everyone is happy.

             The most important aspect of being a part of a team is communication and the best way to communicate is to listen to what your other group members have to say. Often people are talking to loud to hear the ideas of others and not only does this create annoyance in the group but it prevents them from hearing potentially great ideas. Especially in groups that come from different backgrounds it is important to listen to group members because odds are they know more about a certain topic than you do and it can greatly help in an endeavor. Also, what I learned from this trip is that people that can have wildly different backgrounds or interests than you can make the best of friends.

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